Early in my years as a consultant and change agent in organizations, I noticed a pattern I like to call “the Moses effect": When I began consulting engagements, there were times where it was almost as ...

In my first two articles of this series, I introduced you to the five skills of a co-creative leader. I also explained how to be a voice among many in the conversation and how to unleash the leaders ...

As I’m out helping firms think about technology and scale decisions, a common question comes up in the conversation: “If we develop capacity, and can do more with less, won’t our staff worry about ...

If you build it, they will come. This familiar phrase may have been adapted from a 30-year-old sports film (Field of Dreams), but it has become the fierce rallying cry for every forward-thinking ...

Every July, hospitals across the United States experience a predictable (and thankfully rare) form of chaos: the coordinated arrival of waves of newly minted doctors beginning their first real-world ...

Building leadership capacity in a business typically involves establishing a competency model to describe the skills and behaviors required by the company's leaders. Using self-assessment tools, ...

We’ve all heard the phrase “less is more” when referring to art and architecture, but could it be true for wealth management firms, too? The short answer is yes. Finding, hiring and training quality ...

1. b) The United Nations Development Programme defines capacity-building as a process through which individuals, organizations and societies obtain, strengthen and maintain the capabilities to set and ...

“Eat here! We’re perfectly average!” Does that sound like a winning slogan for success in the restaurant business? Of course, not—and it’s a loser for social impact, too. So, why is so much nonprofit ...