"Our customers are telling us they need guidance and help navigating through this potential crisis," says Bret Lehman, director of IBM's site and facilities services. "According to Gartner research, ...

The new Manage it for Me portfolio of managed services is targeted at companies with 1,000 or fewer employees. Among the services clients can select are intrusion detection, network management and 18 ...

IBM is reorganizing its Global Services business, replacing John Joyce as the group’s head with a pair of executives. Joyce, 51, who spent 30 years at IBM and once served as the company’s chief ...

IBM Global Services contracted to provide mainframe, server, storage, network, desk-side support and help desk services in multi-year outsourcing contract with Whirlpool. IBM announced Wednesday it ...

There’s been a lot of hype in the media about on-demand computing, but it is still in the earliest stages. Last week, IBM Global Services took its initial steps into this brave new world, offering ...

IBM’s yen for using its prodigious Global Services organization to solve any and all manner of IT problems for customers is well-established. But for many enterprises — especially those without ...

IBM on Thursday introduced a new unit of its Global Services business, aimed at helping companies set up Web portals that let their employees, customers and suppliers find information and perform ...

IBM is shifting positions in its executive suite in response to the sudden departure of its top sales exec. Siebel Systems announced Monday that Mike Lawrie, until now the senior vice president of ...