I am not a command-and-control leader. Though the hierarchical pyramid works for some, I prefer a framework that invites collaboration, flexibility and balance. This structure radiates decision-making ...

The concept of a skill matrix was introduced when a manager’s supervisor asked about coverage during vacation and whether a matrix of key competencies was in place. This highlighted the importance of ...

Although many new business books hit the market every year, remarkably little is written about implementation. There are plenty of insights about strategies, process re-design, communication, and ...