New automation features are designed to make agents more productive and companies more agile during the pandemic. Salesforce on Thursday unveiled new AI-powered workflows and contact center updates in ...

As we approach Salesforce Inc.’s highly anticipated Dreamforce event, it’s clear that the company is positioned at the forefront of the enterprise artificial intelligence revolution. Generative AI is ...

At Cloud Next ’26, Google Cloud and Salesforce announced expanded AI integrations designed to streamline workflows across platforms like Slack and Google Workspace. The collaboration aims to boost ...

From patient scheduling to care coordination, Salesforce’s healthcare solutions are reshaping how clinics and hospitals operate. By centralizing data, automating tasks, and enabling smarter workflows, ...

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Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Today, at the NYC World Tour, Salesforce announced a new generative AI ...

The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents to execute business processes without human interfaces. Salesforce is ...

Enterprise AI teams are hitting a wall — not because their models can't reason, but because the workflows underneath them were never built for agents. Tasks fail, handoffs break, and the problem ...