eLoyalty – a unit of TeleTech Holdings Inc. TTEC – recently announced the release of the second major upgrade of its Cisco Powered Contact Center as a Service (CCaaS) Cloud offering. eLoyalty is a ...

Per the agreement, Sofica’s operations will be integrated into TeleTech's Customer Management Services segment. The acquisition will enable TeleTech to offer superior customer lifecycle management ...

“TeleTech was founded in 1982 out of my own personal frustration from previous businesses or businesses I was involved in, and corporations’ lack of ability to interact with customers. Back in 1982, ...

ENGLEWOOD, Colo.--(BUSINESS WIRE)--TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest global providers of strategic consulting and technology-enabled business process outsourcing solutions ...

DENVER--(BUSINESS WIRE)--TeleTech Holdings, Inc. (NASDAQ:TTEC), one of the largest global providers of strategic and technology-enabled business process outsourcing solutions that drive commerce and ...

DENVER, March 15, 2017 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of customer experience, engagement and growth solutions, today announced that it will open a ...

Expands Global Management Consulting Capabilities and Deepens Industry Expertise in Key Verticals Including Financial Services, Healthcare and Government; Acquisition Expected to be Accretive to ...

TeleTech (NASDAQ:TTEC) reported lower first-quarter revenue and profit compared with a year earlier, while management reiterated its full-year 2026 outlook and said investments in artificial ...

US BPO provider Teletech has acquired a majority stake in Motif for US$46.9 million, expanding its operations into India. With two delivery centers in Ahmedabad, India and Manila, Philippines, Motif ...

Call center operator TeleTech opened its doors this week to show progress on its newest location inside Boulevard Mall. Inside, employees tapped away at computers while helping customers of satellite ...