As we have previously covered on this blog, the primary purpose of Lean Six Sigma (LSS) methodology is to eliminate waste and reduce variation in manufacturing, service and design processes, thus ...

John Dyer describes process mapping as one of the most powerful tools for process improvement when it tells the truth. Unfortunately, it too often doesn’t tell the truth, say Dyer and Dr. Mohamed ...

Process mapping is a valuable tool for individuals and businesses aiming to enhance efficiency, streamline workflows, and maintain operational continuity. By visually representing workflows, you can ...

Have you ever thought about how and why something was designed? Who was considered a “stakeholder” for the design? And what biases are baked within the process of designing something? These are some ...

"I have a feeling we're not in Kansas anymore," Dorothy says to her dog in 1939's 'The Wizard of Oz' as she walks around, discovering a fantasy set in which, without realizing it, we find ourselves ...