MarTech on MSN
AI adoption hits 90% as CX deployment paths diverge
AI adoption is nearly universal in CX, but organizations are divided on architecture, governance, and building customer trust ...
Q2/26Q2/25Change6m/266m/25ChangeSupermarkets147,0155,7-5,6%289,4304,0-4,8%Department stores24,925,7-3,0%47,848,4-1,4%Cars76,245,168,8%132,082,560,1%Security5,24,420,2%10,89,020,0%Real ...
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