Shoppers who use shopping carts embedded with digital screens to assist trips to the supermarket spend up to a third more than those who do not, according to new research by Bayes Business School.

A Florida woman is facing charges after a doorbell camera captured her berating and hitting a child while they were making a ...

From conversational shopping assistants to hyper-personalized recommendations, AI can make digital retail experiences feel ...

A new AI-powered grocery store is opening at Pittsburgh Yards with a mission to make fresh food easier to access in southwest ...

Gut-wrenching surveillance footage captured the cruel exchange just outside the customer’s door at the St. Augustine ...

We’re in an industry not known for great customer experiences,” says Alex Devkar, senior vice president of engineering and ...

An Instacart worker was arrested after she was caught on camera slapping a child during a delivery, according to the St.