A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

JavaScript is the heartbeat of the modern web. If you’ve ever felt frustrated by certain web pages that just don’t seem to work, the culprit might be that JavaScript is disabled in your browser. This ...

Late physicist turned issue of when to stop searching for a better place to eat into mathematical problem When it comes to exploring a new city, it can be tricky to know when to stop searching for a ...

A few weeks ago, where I live in Johannesburg, a man ran a stop sign and crashed into my Subaru. At the scene he was frantic, unable to gather his thoughts. Half an hour later, I received a lengthy, ...