Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

Ofcom has fined Virgin Media a record £28 million for preventing or delaying customers from switching to another provider.

Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the ...

Broadband, phone and TV provider Virgin Media (O2) has today been fined £28 million by Ofcom after the UK telecoms regulator ...

O2 has issued an urgent warning to consumers regarding a new phishing scam that attempts to steal login credentials ...

Virgin Media O2 announced that it will combine its Commercial and Data and Operations functions into a new single Consumer ...

In December 2025, fraudsters gained access to my O2 mobile phone account. They took out four Sim-only contracts in my name, leaving me with a £150 bill. I contacted Crane on the Case, and after your ...

O2 has already killed off its ageing 3G network, now the company says another service will be switched off in the coming years. 2G remains a vital way to stay connected with many devices, including ...

Another Amazon sale is upon us. ICYMI: the annual Prime Day event returns in a new time slot for 2026, running from June 23 ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. O2 is warning UK phone users about a sophisticated new SIM expiry scam. Fraudulent text ...

O2 is today (Friday) alerting customers to a fresh phishing scam where fraudsters impersonate the telecoms provider and falsely claim subscribers' SIM cards are nearing expiry. As part of the con, ...

O2 is today (Friday) warning of a new phishing scam in which fraudsters pose as the telecoms company and claim customers’ SIM cards are about to expire. As part of the scam, Brits are directed to a ...